Shipping + Returns

IN STORE RETURNS + EXCHANGES

No Returns on earrings, face masks, formal wear, sale items, or beauty hygienics. Eligible merchandise must be returned within 10 days for store credit only, and provide proof of purchase (receipt, gift receipt). Items must be in new condition, with tags attached, or gift receipt provided. NO REFUNDS. Returns and exchanges are accepted for online orders. Reach out to knockknockboutique@gmail.com to start a return. Return period on shipped orders starts upon delivery; thus, you have 10 days to begin a return after receiving item. Customers are responsible for shipping costs on all returns.

Thank you for your understanding our small business practices, and respecting our policies. Thank you for shopping with us!

 

SHIPPING

We are happy to ship anything you see on facebook, instagram, or online. Free shipping is offered on purchases over $100, or $3.99 on jewelry items. Shipping is $9.99 for select perfume and liquid items. Jewel Box by Knock Knock shipping is $9.99. Orders will be processed between 3-5 business days. Looking for something specific? Call us, we’ll work to find exactly what you’re looking for.

 

JEWEL BOX RETURNS

We totally get it - sometimes things just don't work out, and that's okay! Here's the scoop on returning your goodies: as long as the product is still sealed up tight, we're happy to take it back and make things right. But once you break that seal, it's like opening Pandora's box - no turning back! For everyone's safety and sanity, we can't take back opened earrings - earrings can hold bacteria from wear! We just don’t feel good about reselling that merchandise, and we are a small business focused on sustainability! We do not want to dispose of the product like big brands do. Unwanted earrings make a great gift for a friend! So go ahead, shop with peace of mind knowing we've got your back... as long as that seal stays intact! Returns are accepted up to 14 days after delivery.